All returns must receive a prior authorization (RGA) and will be subject to a 10% restocking charge. All items returned must be in a new and resaleable condition. If not, they will be refused, returned freight prepaid and billed back to the purchaser. Discontinued items are not returnable.
To initiate return, contact a Shop Saver Express Customer Service Representative for an RGA number. All returns must have the RGA clearly marked on the packing slip and on the carton. Any items returned without an RGA will be returned freight prepaid and billed back to the purchaser. All returns must be shipped freight prepaid. Shop Saver Express reserves the right of final approval on all returns.